Special orders are non-returnable.
Regular orders can be returned within 14 days of receipt in their original packaging in perfect unused condition. Please notify us by phone or email before the return.
Pack the item securely using the original package, if possible. Enclose the original or a copy of the packing slip. If you do not have the original packing slip, please provide us with your name, address, phone number, email address and order number.
All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. Enclose a receipt for the return shipping charges and we will include that amount in your refund. Please return the item(s) via USPS and for your protection, we recommend you get a tracking number and insurance. Ship the return package to:
215 Goodview Dr.
Hendersonville, NC 28792
Keep the return tracking number from the package you are returning to insure that the package is returned to us. Unless we are out of town, we will process your refund as soon as we receive the returned package.